Why Can't I Print My Audit Trail Record from Analyst® Software?

For research use only. Not for use in diagnostic procedures.

Answer

For Windows 10 operating systems, if the user who logs on to the Analyst® software in mixed mode is different than the user who logged on to the computer, then the audit trail record printing function will not be available. The Windows 10 component that the Analyst software uses to print has a known limitation that prevents different users from printing the audit trail in mixed mode.