Re-installing a MPX License by Dropping the License Directly into the Program Files

For research use only. Not for use in diagnostic procedures.

Issue Description

During the license installation process for MPX™ driver software, a screen will appear that asks the user to browse to the license file. In some cases, when the license file is saved to a location on the desktop, the software still does not accept a license and will not launch.

Resolution

In these cases where the MPX driver software will not install a license saved to the desktop, move the license file to the following location:
C:\Program Files (x86)\AB SCIEX\MPX Driver\Bin and then relaunch the software.